Our services
Independent, compliance-focused help for UK businesses. Choose the service that matches your situation, or request a free case review and we will point you in the right direction.
When something has gone wrong
Suspensions, rejected appeals, lost access and duplicate listings.
Independent help when your Google Business Profile has been suspended. We review the likely policy issue, help you correct it, prepare your evidence and support a clear, accurate appeal through Google's own process.
Support for businesses whose Google Business Profile appeal was rejected. We look at why the first appeal may have failed, what still needs fixing and whether a further, better prepared request is realistic.
Help regaining access to your Google Business Profile when you have lost your login, a former employee or agency holds control, or an ownership request has stalled. We guide you through the legitimate routes Google provides.
Help identifying and resolving duplicate Google Business Profiles through legitimate routes, such as reporting duplicates, requesting support from Google, closing outdated listings and sorting out ownership, so customers see one accurate profile.
Getting live and approved
Verification, new profiles, new locations and service-area businesses.
Help with Google Business Profile verification, including video verification, business evidence, address and service-area checks, and reverification after edits. We help you prepare properly so you understand what Google is looking for.
Guidance for genuine businesses setting up a Google Business Profile for the first time. We check eligibility, help you choose the right set-up and categories, and prepare you for verification.
Support for businesses moving premises, opening genuine additional locations or changing address on their Google Business Profile. We help you plan the change, prepare matching evidence and handle reverification carefully.
Guidance for genuine service-area businesses, such as plumbers, cleaners and mobile hairdressers, that serve customers at their locations. We review eligibility, help you hide your address correctly and prepare the profile for verification.
Accuracy and advertising
Keeping your profile complete and compliant, and help with Google Ads account suspensions.
A thorough review and improvement of your Google Business Profile, covering business information, categories, services, photos, opening hours, description and service areas, so customers see a complete, accurate and helpful profile.
Support for suspended Google Ads accounts, including Circumventing systems, Misrepresentation, suspicious payment activity and unpaid balance. We review the likely cause, help you fix genuine issues and prepare a clear appeal.
Not sure which applies?
A suspension can follow an address change. A verification request can follow a name edit. Ownership problems can block an appeal. That is why every engagement starts with a case review of the whole picture, not just the symptom.
We look at the facts of your situation before recommending anything.
We work within Google's guidelines. We do not use workarounds.
Clear explanations of what may have happened and what you can do.
Free case review
Share a few details and we will review your case. There is no cost and no obligation, and we will be honest about whether we think we can help.
Takes about two minutes. Screenshots can follow later.
We look at what has happened and what may have caused it.
Using your preferred method: phone, WhatsApp or email.
We never ask for your Google password. Your details are only used to respond to your enquiry.
Tell us what has happened and we will review your case, explain the likely cause and set out the options available to you.
